Senior Continuous Improvement Manager

Job Type: 2-Year Fixed Term Contract

Location: Nuneaton, Warwickshire (Hybrid, 2-days a week in the office)

Hours: 37.5 hours per week

Salary: £Competitive, 25% colleague discount, 33-days annual leave pro rata and much more!

The Role:

Support the execution of the CI strategy and roadmap and embed CI standards. Train and coach internal CI talent to Black and Green belt level, supporting enterprise-wide capability development and transformation.

Responsibilities:

• Lead cross-functional, high-impact CI projects delivering £1M+ in annual validated savings
• Embed CI in transformation programs and deliver measurable opex and capex benefits.
• Train and certify Green Belts and Black Belts, supporting development of internal CI capability.
• Drive the progression of LSS Belts and coach the LSS Excellence colleagues.
• Deploy standardised CI methodologies and templates across the business, ensuring alignment with the H&B Way.
• Lead the development and governance of the process library, KPIs, and benefit validation process in partnership with Finance.
• Shape and implement the CI strategy and roadmap, supporting awareness, adoption, and cross-functional collaboration.
• Develop and deliver CI initiatives, tools, events, and knowledge-sharing forums.
• Data-Driven Improvement & Automation
• Leverage Spark, Power BI, and AI tools for process optimisation, automation, and reporting.
• Drive the use of insight and analytics in CI project design, execution, and benefit tracking.
• Stakeholder Engagement & Influence
• Partner with senior leaders and functional heads to identify and prioritise CI opportunities.
• Champion a high performing, engaged CI culture and support succession planning for the CI team.

The Person:

• 5+ years leading CI or process optimisation roles
• £1m+ cost saving delivery per annum
• Experience in cross-functional transformation projects
• Coaching and training CI practitioners (GB/BB)
• Lean Six Sigma Black Belt (working towards Master Black Belt preferred)
• Deep understanding of Lean, Six Sigma, automation tools, Spark, and data visualisation
• Advanced process mapping, process library structure and process score cards
• Financial acumen in benefit validation and ROI tracking
• Proven ability to coach/mentor and drive change across teams

What we offer:

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).