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Hospitality Management Training

CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees

Provided by Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.1 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Updated 2025

Are you ready to excel in the vibrant world of hospitality? Our Hospitality Management Training course is designed to equip you with the skills and knowledge to thrive in this dynamic industry. Whether you're a newcomer or an industry professional looking to enhance your expertise, this course is your gateway to success.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
13
lectures
2h 7m
total
    • 1: Introduction to the Field of Hospitality Management 10:19
    • 2: A Comprehensive Overview of the Hotel Sector 08:12
    • 3: Food and Beverage Operations Management 10:07
    • 4: Front Office Operations Management 08:44
    • 5: Managing Housekeeping, Engineering, and Security Functions 13:23
    • 6: Ensuring Service Quality in the Hospitality Sector 10:29
    • 7: Enhancing Customer Satisfaction 10:05
    • 8: Recruitment and Selection Processes in Hospitality 10:55
    • 9: Development and Training Processes in Hospitality 11:05
    • 10: Financial Accounting in the Hospitality Industry 11:18
    • 11: Marketing Strategies for Travel and Tourism 10:58
    • 12: E-Hospitality Trends and Technology Innovations 10:02
    • 13: CPD Certificate - Free 01:00 PDF

Course media

Description

The Hospitality Management Training course provides a comprehensive introduction to the field of hospitality. Learners will gain a broad understanding of the hotel industry and learn how to manage front office operations, housekeeping, engineering, and security. They will explore how to effectively oversee food and beverage services and ensure high service quality. The course emphasizes customer satisfaction and covers the essential processes of hiring, training, and developing staff in the hospitality industry.

Additionally, learners will delve into marketing strategies specific to travel and tourism, understand basic accounting principles relevant to hospitality, and learn about the latest technologies transforming the industry. This curriculum equips learners with practical skills and knowledge to excel in various hospitality management roles.

Course Curriculum

  • Module 01: Introduction to the Field of Hospitality Management
  • Module 02: A Comprehensive Overview of the Hotel Sector
  • Module 03: Food and Beverage Operations Management
  • Module 04: Front Office Operations Management
  • Module 05: Managing Housekeeping, Engineering, and Security Functions
  • Module 06: Ensuring Service Quality in the Hospitality Sector
  • Module 07: Enhancing Customer Satisfaction
  • Module 08: Recruitment and Selection Processes in Hospitality
  • Module 09: Development and Training Processes in Hospitality
  • Module 10: Financial Accounting in the Hospitality Industry
  • Module 11: Marketing Strategies for Travel and Tourism
  • Module 12: E-Hospitality Trends and Technology Innovations

Learning Outcomes:

  • Understand core principles in hospitality management and hotel industry operations.
  • Master management techniques for front office and housekeeping operations.
  • Oversee food and beverage management within hospitality environments.
  • Enhance service quality management in hospitality industries.
  • Implement effective customer satisfaction strategies.
  • Utilise e-hospitality and technology in modern hospitality contexts.

Who is this course for?

  • Aspiring hotel managers seeking foundational knowledge.
  • Hospitality staff aiming for career advancement.
  • Individuals interested in the travel and tourism sector.
  • Entrepreneurs entering the hospitality business.
  • Recent graduates considering hospitality careers.

Career path

  • Hotel Manager
  • Front Office Manager
  • Housekeeping Manager
  • Food and Beverage Manager
  • Hospitality Marketing Coordinator
  • E-Hospitality Specialist

Questions and answers

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Provider

Online Training Academy

Online Training Academy: Your Premier Destination for High-quality Online Courses.

Online Training Academy is a premier provider of online education, dedicated to empowering individuals and businesses through high-quality, CPD-accredited training programs. Established by a team of industry experts, we offer a diverse range of courses designed to enhance professional skills and organisational performance across various sectors.

At Online Training Academy, we are dedicated to transforming the way individuals access education and enhance their skills. Whether you are looking to enhance your professional skills, explore new hobbies, or achieve academic excellence, our diverse course offerings have you covered. We are chosen by over 200,000 students and partnering with 2,000 businesses globally.

How Are We Different?

  • 200,000+ Students
  • 2,000 Business Partners
  • 3,000+ CPD Accredited Courses

At Online Training Academy, we develop interactive video-based online courses tailored to meet the critical training needs essential for business success.

Our Corporate Training Offerings:

  • Any time course access from any device
  • Dedicated Business Dashboard
  • Reporting & User Management
  • Instant Certification & Validation
  • 24/7 Tutor Support & Customer Service
  • Competitive Pricing

Accreditations and Memberships:

  • CPD Quality Standards Accredited
View Online Training Academy profile

FAQs

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